How to Respond to Reviews
We get it; you take pride in the work you do, and someone writing a negative review online can hurt you in many ways. Your initial instinct may be to respond and defend yourself, explaining what happened from your experience, but that isn’t necessarily the best way to go about it. Keep reading to find […]
What is reputation, and how does it impact your business?
The digital world has strengthened the “word of mouth” tactic. Now almost every website that lists multiple purchasing options contains a review section right underneath the products or service advertised. Anyone who has visited, made a purchase, or received any form of service from a business or organization can leave a review based on their […]